Frequently Asked Questions

Soft play consists of padded equipment designed to be safe and stimulating for young children. It's perfect for toddlers as it encourages physical activity, promotes sensory development, and enhances social skills in a secure environment. 

 We deliver and set up our soft play equipment at your chosen location, whether it's your home, a park, or a rented venue. After the party, we return to collect everything, making it hassle-free for you. 

 Our inventory includes foam mats, ball pits, slides, tunnels, and interactive play panels, all specifically designed with the developmental needs of toddlers in mind. 

 Absolutely. We take hygiene seriously and ensure that all our equipment is thoroughly cleaned and sanitized before and after each use. Our soft play items are also made from high-quality, non-toxic materials to ensure your child's safety. 

Certainly! We offer various themed packages and can work with you to tailor the setup to match your party theme or venue size. Just let us know your preferences, and we'll do our best to accommodate them. 

While our equipment is designed to be safe, we recommend having adult supervision at all times to ensure the children play safely and enjoyably. 

We recommend booking as early as possible to secure your desired date and equipment. Popular dates tend to fill up quickly, so booking in advance ensures availability for your toddler's special day. 

We understand that weather can be unpredictable. In the event of rain or inclement weather, we can work with you to reschedule your soft play rental or provide alternative indoor options if available. 

 Yes, the surface must be flat, dry, clean, and safe. We do not set up on dirt, sand, tanbarks, extremely dirty or uneven surfaces. Grass is accepted as long as it is dry and clear of debris.

 Yes, delivery fees may apply for locations beyond our standard service radius. Please inquire about delivery fees when booking, and we'll provide you with transparent pricing upfront. 

 We adhere to all local health and safety guidelines and take extra precautions to ensure a clean and sanitized environment for your child's play experience. This includes regular sanitization of equipment, contactless delivery and setup, and wearing masks during interactions.